Subject: Checking the Bluesound speakers

Hello,

To find out why the speakers drop out or stutter, we would like you to run a small program on a PC that is on the same network as the speakers. The program only looks at the speakers. It changes nothing and does not need to be installed.

1. Download BluOS-sjekk.exe from this link: <LINK>
2. Double-click the file.
   If Windows says "Windows protected your PC", click "More info" and then "Run anyway".
3. The program opens in the language of your Windows. You can switch between Norwegian, English and Dutch at the top right.
   Click "Start the check". If Windows asks about the firewall, click "Allow access", or "Cancel" if you are not allowed to.
4. Leave the program running while you use the speakers as usual, preferably for a whole day.
   When you hear stuttering or a speaker disappears, click "I noticed a problem".
5. Click "Finish – create file". Then click "Create email" and send the email with the attached file to us.
   The file is also on your desktop (BluOS-check_....zip).

Please get in touch if anything is unclear.

Kind regards
db-SERVICE AS
